All purchases are made with the Cashless bracelet
Create your account BEFORE the festival
Refunds are processed on the Tuesday following your request, and it may take 1 to 3 business days for the refund to appear on your account, unless the credit card used is a deferred debit card, in which case the credit is also deferred to the end of the month.
If you have changed your credit card since your purchase (cancellation, opposition, etc.), you must contact your bank to inform them that a credit has been made to your old card so that they can credit the new one.
You will <b>automatically</b> receive a cashless bracelet when you enter the festival. It is linked to your ticket number.
In addition to paying for your drinks, the bracelet allows you to move between the festival area and the free zone.
The cashless account is loaded with <b>TWINT</b> and/or a <b>credit/debit card</b>
The activation fee is 1 CHF <b>BEFORE August 17, 2022</b> and 3 CHF after.
Refunding the balance is a <b>simple click</b> from your cashless account until September 4, 2022.
When you register, you must indicate the number (bar code or QR code) of the ticket
The code is located above the Code Bar
The code is located along the Code Bar
It is necessary to enter the COD
→ Your Cashless account is not associated with your bank account, any transaction is done at your request and with your agreement.
The refund request must be made no later than Sunday, September 4, 2022.
Les versements sont effectués une fois par semaine (le mardi soir), ils peuvent mettre entre 1 à 3 jours pour arriver sur votre compte.
In case of problem, you can send a message to firstname.lastname@example.org
In case of questions or difficulties, a cashless info point will be available on site.
If you would like more information, or if you have any problems with your cashless account, please contact us at
My Cashless bracelet communicates with the payment terminal thanks to an NFC chip.